# Flight Leaders > Leadership + Communication --- ## Pages - [About Flights Leaders program](https://flightleaders.com/about/): Flight Leaders is a division providing leadership transformation, and part of leading crisis communication and PR agency McGallen & Bolden, based in Singapore. - [Leadership Secrets at 30,000 Feet](https://flightleaders.com/leadership-secrets-corporate-training/): Flight Leaders, part of McGallen & Bolden, designs and delivers leadership transformation and crisis communication programs and simulations for businesses. - [Aviation-inspired Leadership, Crisis Management & Decision-Making](https://flightleaders.com/): Flight Leaders, part of McGallen & Bolden, provides leadership coaching programs, media/crisis communication programs, through interactivity and simulations. - [Engage Flight Leaders to inspire your C-suite now!](https://flightleaders.com/enquiry/): Engage Flight Leaders, part of leading strategy and PR agency McGallen & Bolden, for your leadership and crisis communication programs in Singapore. - [Leadership Programs for Aviation, Healthcare, Critical Infrastructures](https://flightleaders.com/leadership-training-aviation-corporate/): Flight Leaders, part of McGallen & Bolden, designs and delivers transformative workshops for airlines, healthcare, critical infrastructures, and all businesses. - [Videos](https://flightleaders.com/videos/): Videos featuring our speakers and trainers will be up here. - [News and Updates](https://flightleaders.com/news/): Flight Leaders, part of McGallen & Bolden, posts various news coverage, news releases, event participation, and other updates. --- ## Posts - [Piloting Through Turbulence: Why Business Leaders Need Aviation-Grade Strategy](https://flightleaders.com/piloting-through-turbulence-why-business-leaders-need-aviation-grade-strategy/): In a world defined by “shifting sands”—where geopolitical conflicts, economic instability, and the relentless disruption of Artificial Intelligence (AI) reshape... - [Why Flight Leaders is the Critical Team for Success in the Age of Tech and Crisis](https://flightleaders.com/why-flight-leaders-is-the-critical-team-for-success-in-the-age-of-tech-and-crisis/): In an era defined by rapid technological disruption and geopolitical instability, businesses operating in high-stakes fields like cybersecurity, AI, robotics,... - [Building crisis-ready leadership teams](https://flightleaders.com/building-crisis-ready-leadership-teams/): Leaders today face an unprecedented array of challenges, from global conflicts and economic uncertainties to rapid technological disruptions like AI... - [Pilot and leadership transformation in the age of AI](https://flightleaders.com/pilot-leadership-transformation-age-ai/): Our CTO Seamus Phan presented a session at the prestigious Asia Pacific Airline Training Symposium (APATS) 2023 in Singapore, under... - [Leading aviation training symposium returns to Singapore in August 2023](https://flightleaders.com/leading-aviation-training-symposium-returns-to-singapore-in-august-2023/): Aviators and aviation professionals, mark your calendar for the return of the physical event of APATS 2023 (Asia Pacific Airline... - [COVID-19 and other crisis management programs](https://flightleaders.com/covid19-crisis-management-media-training-programs/): Our programs are ready and adapted to help CEOs, senior executives, leaders in any capacity, pilots, healthcare professionals (doctors, surgeons,... - [New Year Wishes for 2020 (a poem)](https://flightleaders.com/new-year-wishes-for-2020-a-poem/): Here’s a poem Seamus wrote: - ["What's Next Leadership 2.0" Immersive Program](https://flightleaders.com/whats-next-leadership-2-0-immersive-program/): We have improved the “What’s Next Leadership” program and launched “What’s Next Leadership 2. 0” program with immersive components. - [Greetings for 2019, from the team](https://flightleaders.com/greetings-for-2019-from-the-team/): Have you labored through 2018, And found it went all too vapid and fast? Have you made a resolution or... - [McGallen & Bolden Group Wins Bronze Stevie® Award in 2018 International Business Awards®](https://flightleaders.com/mcgallen-bolden-wins-bronze-stevie-award-in-2018-international-business-awards/): McGallen & Bolden Group Wins Bronze Stevie® Award in 2018 International Business Awards® for PR Agency of the Year for... - [You want to be a real leader? Simulate everything until you master all](https://flightleaders.com/you-want-to-be-a-real-leader-simulate-everything-until-you-master-all/): One of the hallmarks of leadership is to have immersive experiences that you can relate to personally, and then nuancing... - [Article on leadership (based on radio interview)](https://flightleaders.com/article-on-leadership-based-on-radio-interview/): Why should leaders start looking beyond new Western management thought and the singular and often quoted Art of War? Can... - [Our enhanced programs featured on worksmart blog](https://flightleaders.com/our-enhanced-programs-featured-on-worksmart-blog/): Editor Joy Tang, of Worksmart Asia, has kindly featured our enhanced training programs, at http://worksmartasia. blogspot. sg/2018/01/flightleaderscom-to-enrich-programmes. html - [What's Next Leadership talk](https://flightleaders.com/whats-next-leadership-talk/): Seamus was invited to speak before the esteemed members of the Royal Aeronautical Society in Singapore, on “What’s Next Leadership... - [Recent news release coverage](https://flightleaders.com/recent-news-release-coverage/): You can find some of these sites showing our recent news release: - [News - Leadership training programs launched](https://flightleaders.com/news-leadership-training-programs-launched/): Our news release was published on the wire distribution today. - [APATS](https://flightleaders.com/apats/): Seamus, our leadership trainer, spoke in a 20-minute TED-style talk, titled “What’s Next Leadership – Lessons from Ancient China and... - [Leadership Secrets at 30,000 Feet](https://flightleaders.com/leadership-secrets-at-30000-feet/): We held an Open Day workshop for our Leadership Secrets at 30,000 Feet workshop for corporations, on Jan 15, 2016. --- # # Detailed Content ## Pages > Flight Leaders is a division providing leadership transformation, and part of leading crisis communication and PR agency McGallen & Bolden, based in Singapore. - Published: 2016-09-18 - Modified: 2025-03-07 - URL: https://flightleaders.com/about/ Flightleaders. com (Flight Leaders) is a division of McGallen & Bolden, offering leadership and crisis communication training for corporations and aviation companies. The training and facilitation programs are co-developed by Capt. Michael Caston and Dr Seamus Phan. Capt. Caston is an EASA & FAA certified CRM facilitator/trainer, human factors specialist, and a retired airline captain with more than 40 years of experience. Dr Phan is a corporate and leadership development consultant and trainer with over 35 years of industry and professional experience. Our lead developers and coaches Capt. Michael CASTON, MRAeS Connect on LinkedIn Michael is a retired senior airline captain (BA and SIA) with more than 40 years of flying experience. He has also written and developed several flight training courses for local schools and polytechnics including a Jet Orientation Course. He was involved in advising for ab-initio flight training seminars and spent a short period at CAE (Oxford Aviation) Hong Kong as a SFI on the Boeing 737NG simulator. He is currently teaching (part time) ATPL subjects to cadet pilots at Cannes Aviation in France, specializing in Human Performance. He is an EASA & FAA certified CRM (crew resource management) trainer and facilitator. From 2007-2017 he was the owner/operator of Virtual Flight Asia operating a fixed base FTD based on the B737NG and was part of the team involved with the development of the synthetic trainer and its application for certification with regulatory authorities. Dr Seamus PHAN Connect on LinkedIn Seamus has earned more than 38 years experience... --- > Flight Leaders, part of McGallen & Bolden, designs and delivers leadership transformation and crisis communication programs and simulations for businesses. - Published: 2016-09-15 - Modified: 2024-11-06 - URL: https://flightleaders.com/leadership-secrets-corporate-training/ Half-day and Full-day Workshops for Businesses Veteran airline pilot Capt Michael Caston and Seamus Phan co-developed a workshop "Leadership Secrets at 30,000 Feet" for corporations. The workshop is highly experiential and hands-on, where CXOs, senior business leaders and managers, can be briefed on aviation best practices, and then apply these within the flight simulator, instructed by real pilots, and then synergize and integrate these time and field-proven ideas back at running their businesses, more effectively and more profitably. Presentation Pre-Simulator Briefing Simulator session (Crew of 4, for a total group of 16) Pre-flight briefing (SOPs, checklists, briefings) Flight from A to B (Choice of departure/destination, day/night/weather) Engine start (Taxi, take-off, minor problem solving) Cruise (Problem solving, decision-making, teamwork, threats, errors, automation, etc) Descent (Passenger handling, landing scenarios, etc) Q&A Engage our services now! --- > Flight Leaders, part of McGallen & Bolden, provides leadership coaching programs, media/crisis communication programs, through interactivity and simulations. - Published: 2016-09-08 - Modified: 2024-11-06 - URL: https://flightleaders.com/ Welcome! Flight Leaders is part of McGallen & Bolden Group, offering leadership training, crisis management, crisis communication, effective communication, and better decision-making skills, for corporations, leaders and teams. Tough times call for expert coaching We are now in challenging times, where global conflicts, economic uncertainty, business changes, and even technological disruptions such as AI (artificial intelligence) and robotics are all quickly and acutely making us think, re-think, and hunt for answers. Such tough times mean that we cannot rely on "gut feel", or allow less experienced hands to lead our teams through such troubled waters. We need peers with real experience in the field, solving problems through the decades to be on our side. Combining nearly 80 years of collective experience The aviation-inspired training and facilitation programs are co-developed by Capt. Michael Caston and Dr Seamus Phan, with collectively nearly 80 years of industry and field experience. Capt. Caston is an EASA & FAA certified CRM facilitator/trainer, human factors specialist, flight instructor, and a retired airline captain with more than 40 years of flight deck experience. Dr Phan is a corporate and leadership development consultant, communicator and strategist with nearly 40 years of industry and professional experience, as well as an aviation enthusiast. Both Capt. Caston and Dr Phan make an excellent Red Team for your business, lending an incisive and collegial perspective to accelerate your business growth. Aviation-themed "Red Team" If you are a business leader or a team looking to expand and build your business, if you are... --- > Engage Flight Leaders, part of leading strategy and PR agency McGallen & Bolden, for your leadership and crisis communication programs in Singapore. - Published: 2016-09-08 - Modified: 2025-05-21 - URL: https://flightleaders.com/enquiry/ Engage our services now! If you like to inspire your C-suite team, contact us by email today! You can also fill in this form below: Contact us at: Flight Leaders division McGallen & Bolden Group Tel: +6531051378 --- > Flight Leaders, part of McGallen & Bolden, designs and delivers transformative workshops for airlines, healthcare, critical infrastructures, and all businesses. - Published: 2016-09-08 - Modified: 2024-11-06 - URL: https://flightleaders.com/leadership-training-aviation-corporate/ Half-day and Full-day workshops In the airline industry, safety is paramount. With automation and methodical pilot training, things may be relegated to machines and checklists. But what happens when extraordinary and "out-of-scope" abnormal conditions challenge pilots in the flightdeck? Do they rise up to exemplary and extraordinary leadership? "What's Next Leadership 2. 0" Immersive Program This revised and improved training program, based on Seamus' earlier work to teach "What's Next Leadership" to corporations, and co-developed with Capt Michael Caston, is adapted for the airlines, with references to CRM, MCC, air safety, pilot selection and training, and leadership for command training. The program is thought-provoking for participants to examine and integrate the wisdom of the samurai and early kingdoms, from the works such as Hagakure, Gorinosho, and the Three Kingdoms. This is a great starter program for CEOs, senior executives, leaders in any capacity, pilots, healthcare professionals (doctors, surgeons, ER professionals, crisis response professionals) make good decisions based on our fundamental guiding principles from our Servant Leadership for Aviation programs. This is especially important in today's context of big challenges that confront leadership in many scenarios - COVID-19, pandemics, financial losses, crises, job cuts, trade wars, etc. This program is great for airlines, as it is for hospitals, healthcare companies, sales organizations, critical infrastructure providers, security organizations, and more. The WHY of leadership CRM and its effects Pilot profile, assessment and selection Psychological profile and competencies Learning from the East Historical Three Kingdoms and lessons to be learned Leaders are warriors... --- - Published: 2016-09-08 - Modified: 2023-03-13 - URL: https://flightleaders.com/videos/ Videos featuring our speakers and trainers will be up here. --- > Flight Leaders, part of McGallen & Bolden, posts various news coverage, news releases, event participation, and other updates. - Published: 2016-09-08 - Modified: 2024-11-06 - URL: https://flightleaders.com/news/ News and updates will be included on this page. --- --- ## Posts - Published: 2025-12-09 - Modified: 2025-12-09 - URL: https://flightleaders.com/piloting-through-turbulence-why-business-leaders-need-aviation-grade-strategy/ - Categories: News In a world defined by "shifting sands"—where geopolitical conflicts, economic instability, and the relentless disruption of Artificial Intelligence (AI) reshape the landscape daily—business as usual is a flight path to nowhere. For leaders in high-stakes industries like cybersecurity, SaaS, HealthTech, and industrial automation, the margin for error has vanished. One data breach, one botched media interview, or one indecisive moment during a safety crisis can ground a company permanently. (more... ) --- - Published: 2025-11-11 - Modified: 2025-11-11 - URL: https://flightleaders.com/why-flight-leaders-is-the-critical-team-for-success-in-the-age-of-tech-and-crisis/ - Categories: News In an era defined by rapid technological disruption and geopolitical instability, businesses operating in high-stakes fields like cybersecurity, AI, robotics, automation, industrial engineering, and specialized healthcare (clinics, hospitals, pharmacies, pharmaceuticals, and health tech) face unique challenges. Success for these companies is not just about innovation; it’s about their ability to master media interaction and navigate catastrophic crisis communications. (more... ) --- - Published: 2025-07-24 - Modified: 2025-07-24 - URL: https://flightleaders.com/building-crisis-ready-leadership-teams/ - Categories: News Leaders today face an unprecedented array of challenges, from global conflicts and economic uncertainties to rapid technological disruptions like AI and robotics. Navigating these turbulent waters demands more than just traditional leadership; it requires the ability to handle crises adeptly and communicate with unwavering clarity and empathy. Fortunately, specialized leadership coaching programs sharpened from aviation and ancient Asian philosophies can equip leaders with these vital skills, transforming potential setbacks into opportunities for growth and resilience. (more... ) --- - Published: 2023-08-31 - Modified: 2023-08-31 - URL: https://flightleaders.com/pilot-leadership-transformation-age-ai/ - Categories: News Our CTO Seamus Phan presented a session at the prestigious Asia Pacific Airline Training Symposium (APATS) 2023 in Singapore, under the Pilot Track, on "Pilot & Leadership Transformation in the age of AI". The key question many pilots may wonder is, will AI replace them in the flight deck? (more... ) --- - Published: 2023-05-10 - Modified: 2023-05-10 - URL: https://flightleaders.com/leading-aviation-training-symposium-returns-to-singapore-in-august-2023/ - Categories: News Aviators and aviation professionals, mark your calendar for the return of the physical event of APATS 2023 (Asia Pacific Airline Training Symposium), organized by the esteemed Halldale Group, and led by industry leader Capt Jacques Drappier. (more... ) --- - Published: 2020-08-10 - Modified: 2022-11-14 - URL: https://flightleaders.com/covid19-crisis-management-media-training-programs/ - Categories: News Our programs are ready and adapted to help CEOs, senior executives, leaders in any capacity, pilots, healthcare professionals (doctors, surgeons, ER professionals, crisis response professionals) make good decisions based on our fundamental guiding principles from our Servant Leadership for Aviation programs. This is especially important in today's context of big challenges that confront leadership in many scenarios - COVID-19, pandemics, financial losses, crises, job cuts, trade wars, etc. (more... ) --- - Published: 2020-01-02 - Modified: 2022-11-14 - URL: https://flightleaders.com/new-year-wishes-for-2020-a-poem/ - Categories: News Here's a poem Seamus wrote: (more... ) --- - Published: 2019-04-12 - Modified: 2022-11-14 - URL: https://flightleaders.com/whats-next-leadership-2-0-immersive-program/ - Categories: News We have improved the "What's Next Leadership" program and launched "What's Next Leadership 2. 0" program with immersive components. (more... ) --- - Published: 2019-01-01 - Modified: 2022-11-14 - URL: https://flightleaders.com/greetings-for-2019-from-the-team/ - Categories: News Have you labored through 2018, And found it went all too vapid and fast? Have you made a resolution or two, And found them waft all away like dust? Have you ran past myriad hurdles, And found your chinked armor thickening? Have you slayed many demons, And found your success ever more blazing? Have you slowed down now and then, And found yourself and many whom you love? Have you stood firm and dug your heels, And found friends and even foes lifted you above? Have you wondered of the year ahead, And found countless doubts and questions? Have you wondered what you hope for, And found blessings like gold that glistens? So it is our wishes for you my friend, That past battles be stripes on your shoulder, And on all the roads and valleys you travel, Be the wisdom and peace your life find anchor. A blessed New Year ahead! --- - Published: 2018-08-09 - Modified: 2022-11-14 - URL: https://flightleaders.com/mcgallen-bolden-wins-bronze-stevie-award-in-2018-international-business-awards/ - Categories: News McGallen & Bolden Group Wins Bronze Stevie® Award in 2018 International Business Awards® for PR Agency of the Year for Asia, Australia and New Zealand (more... ) --- - Published: 2018-05-29 - Modified: 2023-01-19 - URL: https://flightleaders.com/you-want-to-be-a-real-leader-simulate-everything-until-you-master-all/ - Categories: News One of the hallmarks of leadership is to have immersive experiences that you can relate to personally, and then nuancing them to help develop your own people working with you. However, short of being hands-on on every single task, what are some of the options for gaining such experiences, especially for an emerging leader, a leader in training, or even a leader already entrenched in the field but placed in even more challenging environments? (more... ) --- - Published: 2018-01-22 - Modified: 2022-11-14 - URL: https://flightleaders.com/article-on-leadership-based-on-radio-interview/ - Categories: News Why should leaders start looking beyond new Western management thought and the singular and often quoted Art of War? Can leaders learn from mission-critical professionals like airline pilots in managing people and businesses better? A recent radio interview presented us the opportunity to share our thoughts. (more... ) --- - Published: 2018-01-16 - Modified: 2022-11-14 - URL: https://flightleaders.com/our-enhanced-programs-featured-on-worksmart-blog/ - Categories: News Editor Joy Tang, of Worksmart Asia, has kindly featured our enhanced training programs, at http://worksmartasia. blogspot. sg/2018/01/flightleaderscom-to-enrich-programmes. html (more... ) --- - Published: 2017-01-24 - Modified: 2022-11-14 - URL: https://flightleaders.com/whats-next-leadership-talk/ - Categories: News Seamus was invited to speak before the esteemed members of the Royal Aeronautical Society in Singapore, on "What's Next Leadership - lessons from ancient China and Japan", on January 16, 2017. (more... ) --- - Published: 2017-01-23 - Modified: 2022-11-14 - URL: https://flightleaders.com/recent-news-release-coverage/ - Categories: News You can find some of these sites showing our recent news release: (more... ) --- - Published: 2017-01-16 - Modified: 2022-11-14 - URL: https://flightleaders.com/news-leadership-training-programs-launched/ - Categories: News Our news release was published on the wire distribution today. (more... ) --- - Published: 2016-08-30 - Modified: 2022-11-14 - URL: https://flightleaders.com/apats/ - Categories: News Seamus, our leadership trainer, spoke in a 20-minute TED-style talk, titled "What's Next Leadership - Lessons from Ancient China and Japan", at the recent APATS 2016 (Asia Pacific Airline Training Symposium) in Singapore, based on the Servant Leadership for Aviation program we have. The talk was a distilled version featuring our BRM™ principles (benevolence, rectitude, and mindfulness). (more... ) --- - Published: 2016-01-15 - Modified: 2022-11-14 - URL: https://flightleaders.com/leadership-secrets-at-30000-feet/ - Categories: News We held an Open Day workshop for our Leadership Secrets at 30,000 Feet workshop for corporations, on Jan 15, 2016. (more... ) --- ---